Last updated: August 9, 2025
Welcome to the website of Hopewell Home Care (the “Service”). The Service is operated by HopeWell Home Care (referred to as “the Company,” “We,” “Us,” or “Our”). These Terms of Service (“Terms”) govern your use of the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
1. General Terms
Eligibility: The Service is intended for users who are 18 years of age or older. By using the Service, you represent and warrant that you are at least 18 years of age.
Acceptable Use: You agree not to use the Service for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Service or interfere with any other party’s use and enjoyment of the Service.
Intellectual Property: The Service and its original content, features, and functionality are and will remain the exclusive property of HopeWell Home Care and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of HopeWell Home Care.
2. SMS Notice and Consent
This section outlines the terms for receiving text messages (SMS) from HopeWell Home Care.
SMS Content and Data Usage:
Your SMS content and personal information, including phone numbers, are not shared with any third parties or affiliates for marketing or any other purposes. By providing your consent to receive SMS from a web form or any other communication medium (e.g., email, phone call, letter), you are explicitly agreeing to receive text messages from HopeWell Home Care.
Types of SMS Messages:
HopeWell Home Care may send you account notifications related to our services. These messages are for informational purposes only and may include:
- Appointment scheduling and reminders
- Post-visit instructions
- Billing inquiries and notifications
- Follow-up messages
- Other service-related communications
Message Frequency and Rates:
Message frequency may vary depending on the type of communication. You will never receive more than three (3) messages per week. Standard message and data rates may apply, as determined by your mobile carrier’s pricing plan. These fees may vary for domestic and international messages.
Opt-In Method:
Your personal information, including phone numbers, is collected via our web forms or through any other form of communication you use to contact HopeWell Home Care. We use this information solely to provide our services and products and to communicate with you. Your personal information is never shared with entities outside of HopeWell Home Care.
Opt-Out Method:
You have the right to opt-out of SMS communications at any time. To stop receiving text messages from HopeWell Home Care, please use one of the following methods:
- Text STOP: Reply with the word STOP to any message you receive.
- For Assistance: Text the word HELP to any message for assistance.
- Contact Us: You can also opt out by visiting our website at https://www.hwhomecare.com, calling us at 786-899-4673, or emailing us at admin@hwhomecare.com.
- Privacy and Terms: You can also review our Privacy Policy and Terms of Service pages for more information.
3. Disclaimer of Warranties
The Service is provided on an “AS IS” and “AS AVAILABLE” basis. HopeWell Home Care makes no warranties, expressed or implied, regarding the operation of the Service or the information, content, or materials included on the Service.
4. Limitation of Liability
In no event shall HopeWell Home Care, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
5. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.
6. Changes to Terms of Service
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. We will provide at least 30 days’ notice prior to any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
7. Contact Us
If you have any questions about these Terms of Service, please contact us:
By phone number: 786-899-4673
By email: admin@hwhomecare.com
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